Thursday, October 31, 2013

Mismanagement of healthcare.gov

The animosity of health care has not let down, we are still currently facing major issues. The most recent issue that is making headlines is the failure of the United States health care exchange website. The failure has made the already disgruntled public even more disgruntled. The failure of healthcare.gov is frustrating; many people were left to be confused and angry because the site was not fully functioning meaning they could not even apply for health care. Eventually so many people were upset that this brought the attention of national media and this even prompted Barack Obama to have a televised speech about the failure of the website. 

Now the question many are asking is...who was in charge and how can we fix this? This took a little research and maybe a half hour watching CNN to help me understand what was at stake here. I learned that Kathleen Sebilius the Health and Human Services Secretary was basically the person who was overseeing the production of healthcare.gov. This is going to cost the American people a cost of $118 million on the website and $56 million for other IT to help keep the website running. This information was made public during a congressional meeting that questioned why such issues were occurring healthcare.gov. 

The severity of this issue has lead to an apology by Sebilius and Vice President Joe Biden. Sebelius stated that she had made a "mistake" when she advised President Obama that healthcare.gov was ready to go. Her argument was that in the midst of this entire unknown we are trying to put together it would inevitably lead to issues. In regards, to the health care website there are ONLY issues. This could issue could have been prevented to make matters worse. According to CNN.com, the main contractor of the healthcare.gov project, CGI Federal warned that the website was not ready to go online about a month before its opening on October 1st. CGI warned of security issues and stated that they did not have sufficient ability to fully test the site. Major parts of the website were completed but the site crashed on an end to end test according to a CNN report. 

All in all, there a multitude of issues that are present but only one thing continues to remain and that is that we still do not have a website to rely on. It seems that it will be difficult to process all this information as we run out of time to sign up for health care. If you go on the healthcare.gov website it states that we will have to enroll by the deadline of March 31, 2014. In addition, there are security problems which leave the public's most sensitive information at risk. President Obama pledges to fix this issue as soon as possible and reports on theverge.com state that engineers from Google and Red Hat have been assigned to work on these issues. 


Below I have linked the articles that provide more in depth information about healthcare.gov issues.

Warning to Obama about Website issues
Congressional Meeting with Sebilius
Red Hat and Google to help speed up healthcare.gov recovery
Healthcare.gov